# Trouble Shooting

## The extension is not autofilling, automatically adding to cart or automatically checking out. What do I do?

{% hint style="success" %}
Check [here ](https://sneakers.gitbook.io/extension/additional-information/site-list)that the site is supported
{% endhint %}

{% hint style="success" %}
Ensure you have set profile uses
{% endhint %}

{% hint style="success" %}
Ensure that you have enabled the following in settings; Enable Add To Cart, Enable Autofill, Enable Auto Checkout
{% endhint %}

{% hint style="success" %}
Refresh the url of the extension
{% endhint %}

## I create a Discord monitor but the extension is not opening the link or performing the action. What do I do?

{% hint style="success" %}
Ensure that you have created the task correctly
{% endhint %}

{% hint style="success" %}
Refresh the Discord channel that you are monitoring so that the grey monitoring box appears&#x20;
{% endhint %}

## I have been logged out of the extension or it shows that I am already logged in. What do I do?

{% hint style="success" %}
Reset your key via the dashboard [here](https://shop.cookingongas.io/dashboard)
{% endhint %}

## I have issues accessing the dashboard. What do I do?

{% hint style="success" %}
Ensure that you are logged into Discord on your browser
{% endhint %}

{% hint style="success" %}
Clear your cookies
{% endhint %}
